Any cancellation by the guest (for any reason) must be made in writing (this may include fax or email). The effective date of cancellation is the date we receive written notice. If cancellation is made 4 weeks or more before Check-in, all your payments will be returned. If the cancellation is made less than 4 weeks before your Check-in or if the the booking is canceled due to your non-payment, your deposit will be forfeited. Damage security deposits are fully refundable in case of cancellation. We will endeavor to obtain a replacement customer for the dates canceled by you. If a replacement is obtained, we will refund all payments made by the guest, less any difference between the price paid by the guest and the price paid by the replacement customer.