Our main task is to meet the highest expectations of both our guests and our hosts. Our support team always tries to mediate and helps you immediately with all the details of your booking request.
Only after confirming the reservation, we have the right to share the contact details between the guest and the host. Guests can also set details for check-in, key exchange and direct check-out with the host.
The host must be available at least 72 hours before the guests arrival to facilitate check-in or other last-minute needs.